Phone: 1-877-669-1220

International: 1-913-945-7723

Fax: 1-877-492-3107

Notice of Privacy Practices

2nd Opinion is proud to serve you and your family with access to healthcare services that are the best to be found anywhere in the world. We are dedicated to the task of researching the sources of the finest healthcare providers in the world and giving you access to the top physicians in their respective fields available. The privacy of your medical information is essential, and our policies reflect our commitment to protecting your privacy through the course of your treatment program.

This privacy notice is a description of the rules and procedures we use to protect your privacy during the time you are engaged in a treatment program with 2nd Opinion's network of healthcare providers, and is intended to inform you of our methods or information collection, use of that information, and the entities we may, or must, share your medical information with. Through this notice, we intend to explain your rights and our obligations regarding the use and disclosure of your personal medical information

This notice specifically applies to the network Physicians and Physician's outside the organizational framework of 2nd Opinion that have been contracted for services related to your healthcare. A complete list of all entities that are availed to your information under the law and under this Privacy Policy is available upon request. This Privacy Policy applies to services provided by any of the selected 2nd Opinion Physicians in our networks, as well as those outside the organization with whom we've contracted for assistance for services. Be aware that the law and the terms of this Privacy Policy that 2nd Opinion may share your information for treatment, payment or healthcare operations. Notices provided by other entities, private Physicians, treatment facilities may differ from this Privacy Policy. The law requires that 2nd Opinion keep any medical information private that identifies you, that you be given notice of your rights and our legal duties regarding the privacy practices concerning your medical information, and to follow the terms of this notice, as it is occasionally updated.

Our general office may be reached for that purpose at the address below. Please submit your questions or complaints in writing to that office. You may also send a written complaint to the Secretary of the United States Department of Health and Human Services. You will not be penalized for filing a complaint.

2nd Opinion
Information Privacy & Security Office
2002 W 39th Ave. ST 1035
Kansas City, KS 66103

Changes To Our Notice Of privacy Practices

2nd Opinion may, from time to time, change our Notice of Privacy Policy without notice as required by law and to fit our own changing requirements. Any changes we make will be effective towards all medical information we have about you at the time changes are made, and all medical information about you that we will acquire or keep in our records in the future. Changes will take effect when this Notice of Privacy Practices is revised or such changes are required by law. A copy of this Notice of Privacy Practices will be posted on our website for your review at all times.

How we use and disclose your Medical Information when your written authorization is not required. Each time you receive healthcare services from any provider a record of your encounter is made. This record usually contains your symptoms, results of your examination and of any tests you have submitted to, your diagnosis, records regarding your treatment, and any plan that is made for future treatment of your condition. This is your health record. Your health record is used in a variety of ways for treating your condition, obtaining payment from you, and for our business records. Your name is linked to this information and your record is protected in certain ways. Typically, this record contains your symptoms, examination and test results, diagnoses, treatment and a plan for future care or treatment. This information is often referred to as your health or medical record. This information, linked with your name or other identifying information is used in many ways such as providing care, obtaining payment for your care and running our business. Disclosures of your medical information for purposes described in this Notice may be made in writing, orally, electronically, or by facsimile.

We may use or disclose your medical information as permitted by HIPAA and Kansas State Law without obtaining your prior authorization for the following purposes.

Medical Information used for treatment

We may use or disclose your medical information, (1) to provide you with access to Physicians and Medical Caregivers as anticipated by the services offered by 2nd Opinion, (2) to share your medical information with others who provide care to you such as hospitals, nursing homes, doctors, nurses, physician assistants, technicians, emergency service and transportation providers, medical and nursing students, therapists, medical equipment providers, pharmacies, and others involved in your care that may not be listed. Within the scope of care provided by network Physicians, different internal sources within 2nd Opinion may share your medical information to assist with filling your prescriptions, requesting lab work and x-rays along with other medical needs that may not be listed. Information used to secure payment: We may use or disclose your medical information, (1) to facilitate payment for the services provided by 2nd Opinion or its network Physicians, vendors or providers, (2) to inform billing companies, insurance plan administrators, or others to acquire approval for anticipated care provided by 2nd Opinion.

Information used for company operations

We may use or disclose your medical information, (1) to support quality assurance efforts and and as needed to maintain and operate 2nd Opinion as a healthcare provider in the scope of operations anticipated by the organization, (2) to obtain and support legal, auditing, accounting and other services and for teaching, business management and planning purposes. Your medical information may be used or disclosed as part of any internal program to improve the systems of delivery employed by 2nd Opinion and to other business and individuals who perform services for us who agree to protect the privacy of your information as required by law. Information supplied for media condition reports: We may use or disclose your medical information, (1) to update to the media if the media requests information about you using your full name. We may disclose information regarding your condition described in general terms such as "good", "fair", "serious", or "critical". You have the right to request that this information not be released. Information used to remind patients of appointments: We may use or disclose your medical information to contact and remind you about upcoming appointments via text message, email and telephone.

Information provided to individuals involved in your care or payment for care: We may use or disclose your medical information, (1) to provide information about your condition to a friend or related person involved in your medical care or who is responsible for paying for your care, (2) to disclose information about you to a disaster relief entity in any such effort so that your family can be notified about your condition, status and location.

Information used to inform you of Treatment Alternatives, Health Benefits, Fundraising, and Marketing: We may use or disclose your medical information to tell you about treatment alternatives, related benefits, and products or services or to provide gifts of nominal value to you or your family.

Information used for medical research: We may use or disclose your medical information for research purposes. Information disclosed for research purposes is limited to that medical information used in preparation for research projects of various 2nd Opinion network Physicians. Such research projects must be approved of by this company, and no information shall be disclosed without clearance. Researchers receiving such medical information are required to protect any medical information they receive as required by the law.

Information used to avert a serious threat to health and safety: We may use or disclose your medical information when necessary to prevent a serious threat to your health and safety or the health and safety of another person. Information used for community/public health activities and reports: We may use or disclose your medical information to comply with and support the public health related efforts to control and monitor disease, abuse or neglect, and as required to report certain health and vital statistics.

Information for administrative oversight: We may use or disclose your medical information to comply with required activities such as audits, investigations, licensure, or determining cause of death. Information required for court order or legal processes: We may use or disclose your medical information to comply with legal activities related to law enforcement, including the custody of inmates, various civil and criminal legal actions or national security activities. Information used for organ and tissue donation and transplant reports: We may use or disclose your medical information as required by the various regulatory organizations when necessary to facilitate organ or tissue donation and transplant. Information used for workers compensation or other rehabilitative activities: We may use or disclose your medical information as required by law or by insurance companies in the provision of benefits for work-related injuries illnesses or injuries in which you are considered a victim. Information released to Law enforcement agencies: We may use or disclose your medical information to comply with the requests of law enforcement agencies in connection with investigations of criminal activity.

Information released to Coroners, Medical Examiners, and Funeral Directors: We may or disclose your medical information to a coroner, a medical examiner or a funeral director.

ormation for Protective Services for the President of the United States and Others: We may disclose your medical information to authorized federal officials in their activities related to providing protection to the President of the United States and other authorized persons or foreign heads of state, or to conduct related and special investigations.

Information for care of Inmates: We may disclose your medical information to the appropriate correctional institution or law enforcement officials if you are an inmate at a correctional institution in the custody of a law enforcement agency or official. How we use and disclose your Medical Information when your written authorization IS REQUIRED. 2nd Opinion must obtain your written authorization to disclose your medical information under the circumstances described below, or in certain other circumstances not listed here. Once you have provided us with such authorization you have the right to revoke that authorization. Your revocation must be in writing, and it will be effective for all future disclosures of your medical information. If we have already used your medical information your revocation will not retroactively revoke your authorization for our use or disclosure.

We must obtain your written authorization to use or disclose your medical information as required by HIPAA and Kansas State Law for the following purposes: Marketing & Sale of Medical Information:We are not allowed to sell your medical information without your written authorization, or for most marketing activities and any disclosure that constitutes the sale of your medical information.

Release of Psychotherapy Notes:We must obtain your written authorization for requests of your psychotherapy notes or any documents related to your use of Suboxone, as documented by your therapist.

Release of Mental Health Records. We must obtain your written authorization for disclosure of information obtained in the course of providing services related to mental health. We may disclose information for the purposes of treatment to qualified professionals, for payment purposes, or if a court order is issued to obtain those records. Otherwise we may not disclose your mental health care information without your permission.

Release of Alcohol and Drug Abuse Patient Records. We must obtain your written authorization for disclosure of your medical information as it is related to any alcohol or drug abuse treatment programs. Information regarding your alcohol or drug abuse treatment is not usually disclosed without your permission, but we may disclose that information to medical personnel in the event of a medical emergency or if any court order is issued for release of those records.

Release of HIV/AIDS Information. We must obtain your written authorization to disclose your medical information related to HIV testing, HIV status or Aids. We usually not disclose this HIV or Aids related information, however state law may allow us to disclose of that information for public health purposes.

Your Individual Rights Releted to Your Medical Information

Your rights as they are related to your medical information are detailed below. You must affirmatively exercise these rights: Right to Access and Copies: You have the right to review and inspect or to have a copy of your medical information, or the medical information of anyone you have the legal authority to access, sent to you. There are limited circumstances in which we may deny your request. We may deny your request when your review of the records is reasonably likely to endanger the life or physical safety of you or another person. You may appeal our denial for consideration within the 2nd Opinion organization in writing. We have the right to destroy certain records after a statutory retention period has expired, and we may not have your records for that reason.

Right to copy of Disclosure List: You have the right to request a list of the disclosures that were made without your permission in writing, as described in the relevant section above. You may submit a written request for those records for a period of up to six years. Requests for records received in the first 12 months after treatment will be free. We may charge for any requests of that information after the first 12 months have passed. We will inform you of the cost of retrieving and sending those records to you and you may modify or withdraw your request if you wish.

Right to make amendment: If you believe the information in your medical records is incorrect or partially missing you have the right to submit a written request for us to amend the record. We may deny the request in the following cases: (1) if the request is not in writing, (2) if the request does not include a reason for the request, (3) if our information is complete and accurate, (4) if the medical information was not created by us, (4) if the information is not part of the information that we keep in our records, (5) if you would not be permitted to inspect and copy the information under certain circumstances. The medical information in our records cannot be changed by us. All changes made to medical records are made by adding the additional information to the existing records by addendum. The original records will not be altered or destroyed. Right to impose disclosure restrictions:You have the right to submit a written request to restrict how 2nd Opinion uses or discloses your medical information. If you submit a written request for information we will provide a written response with information regarding our ability to satisfy your request. We are not required to abide by your request to restrict information except in the case you pay for your entire treatment out-of-pocket in full and you request us not to provide your information to your insurance providers regarding solely those services to your health care plan. We are required to honor such a request unless we are required by law to make such a disclosure. Any such request shall be in writing to the address provided at the bottom of this page.

Confidentiality: You have the right to protect your privacy, and to request that your medical information be shared with you only in a confidential manner, such as having your information sent to your home rather than to your work address. Right to obtain copies of our Notice of Privacy Practices: You have the right to ask for a paper copy of our current Notice of Privacy Practices at any time. If this Notice of Privacy Practices was sent to you electronically, you have the right to request a paper copy. Minor's right to keep certain medical information confidential from their parents: A Minor is a person who is less than 18 years of age. There are, however, circumstances when a Minor who is 14 years of age or older may make decisions about their own health care and may have all patient rights described in this Notice of Privacy Policy. In instances where state law allows Minors to consent to their own treatment without parental consent (such as in the case of HIV testing) we will not disclose that information to the Minor’s parents without the Minor’s permission unless specifically allowed under state law.

Right to notification of a Breach: You have the right to be notified in the event that we (or one of our Business Associates) discover a breach in the security of your medical information.

Opt Out Options:You have the right to opt-out of research projects, fundraising events, marketing campaigns, and other similar activities, conducted by us. You also have the right to resume our use of your information for such activities. If you wish to opt-out of such activities please give us notice in writing.

Who to Contact:To exercise any of your rights as we have described them above, please send a written request to our Information Privacy & Security Office
2002 W 39th AVE,
you may call our Compliance Line at 1-913-945-7723 and request a form be mailed to you. Completed forms can be mailed to our address above, emailed to privacy@2nd Opinion or faxed to 1-913-492-3107.